Privacy Policy

Effective Date: September 26, 2025

The Wellmess Society (“we,” “our,” “us”), operated by Ana Paula Medina as an individual project, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website, services, and events.

1. Information We Collect

We may collect the following types of personal information:

- Contact Information: Name, email address, phone number, and mailing address.

- Account Information: Login details, preferences, and communications.

- Payment Information: If you make purchases, limited payment details (processed securely by third-party providers such as Stripe or PayPal; we do not store credit card numbers).

- Event Information: Registration details for workshops, classes, and events.

- Health & Wellness Information: If you voluntarily share wellness goals, dietary preferences, or fitness interests.

- Usage Data: IP address, browser type, device information, and interactions with our website through cookies and analytics.

2. How We Use Your Information

We use your personal information for purposes including:

- Providing and personalizing our services (classes, events, memberships, and digital resources).

- Processing payments and registrations.

- Communicating with you, including newsletters, event updates, and customer support.

- Improving our website, content, and user experience.

- Meeting legal and regulatory obligations.

We will only use your information for the purposes described above unless we obtain your consent for additional uses.

3. Consent

By providing personal information to us, you consent to its collection, use, and disclosure in accordance with this Privacy Policy and applicable law. You may withdraw your consent at any time, subject to legal and contractual restrictions.

4. Sharing of Information

We do not sell or rent your personal information. We may share information in these limited circumstances:

- Service Providers: With trusted third-party providers who help us operate our website, payment systems, and communications.

- Legal Requirements: When required to comply with laws, regulations, or legal processes.

- Business Transitions: If we merge, restructure, or transfer assets, your information may be part of the transaction.

5. Data Storage and Security

We store personal information in Canada or with cloud providers compliant with Canadian privacy standards. We take reasonable measures (technical, administrative, and physical) to protect your information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights

Under Canadian and Ontario privacy law, you have the right to:

- Access the personal information we hold about you.

- Request corrections to your information.

- Withdraw consent to certain uses of your information.

- File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights have been violated.

To exercise these rights, contact us at the details below.

8. Cookies & Analytics

We may use cookies and analytics tools to:

- Track website performance and user experience.

- Personalize content and offers.

- Collect anonymous traffic data.

- You may disable cookies in your browser, but some features of our site may not function properly.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., wellness resources, partner platforms). We are not responsible for their privacy practices. Please review their policies before providing personal information.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors. Parents or guardians who believe their child has provided information should contact us to request deletion.

11. Use of Photos, Videos, and Media Content

By attending our events, classes, or community gatherings, you consent to The Wellmess Society (operated by Ana Paula Medina) capturing photos, videos, or other media that may include your image, voice, or likeness. These materials may be used for:

- Sharing community highlights on our website and social media platforms.

- Promotional or marketing purposes related to The Wellmess Society.

- Documentation of events for our community archive.

If you prefer not to appear in photos or videos, please inform us before or during the event, and we will make reasonable efforts to accommodate your request.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

13. Contact Us

For questions, access requests, or complaints regarding this Privacy Policy, please contact us:

The Wellmess Society

Email: info@thewellmesssociety

Location: Toronto, Ontario, Canada